INTERNSHIP DETAILS

Order Management Intern

CompanySteelcase Inc.
LocationSan Pedro Garza García
Work ModeOn Site
PostedOctober 16, 2026
Internship Information
Core Responsibilities
Review, analyze, research, and proofread purchase orders; identify critical order information and accurately enter orders to support manufacturing, sales, and product development. Resolve order discrepancies and change requests with dealers, customer service representatives, and other customers, while handling pricing, invoicing, and dealer commissions.
Internship Type
intern
Company Size
9412
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Work, at its best, is the wonder of what human beings can make possible. At Steelcase, we help people do their best work by creating places that work better. For over a century, we have designed, manufactured and partnered with the world’s leading organizations to create an expansive range of furnishings and solutions for all the places where work happens — including learning, health and working from home. We are driven to deeply understand the changing realities of work that our customers face. Through human-centered research and critical design-thinking, we uncover insights that lead us to innovation and breakthrough design. Our solutions come to life through talented design professionals and our Steelcase dealer community, who provide local expertise and tailored experiences with the global power of Steelcase. And because we recognize that we must do our best work for the places we all share, we stand together for people and the planet — using our business as a force for good to help the world work better.
About the Role

Job Description

Steelcase Monterrey is looking for an Order Management Intern to join the Direct Sell Order Fulfillment Department. 

As an intern, you'll: 

  • Organize, analyzes, researches and proofreads internal purchase orders. 
  • Identify order conditions for critical information required by manufacturing to meet deadlines. 
  • Support sales and product development efforts by accurately entering purchase orders. 
  • Ensure orders are acknowledged within Sales Service throughput measures by accurately identifying the necessary steps needed to complete orders and routing them to the appropriate work area. 
  • Research order discrepancies pertaining to schedule request, pricing, shipping information and service part order information. 
  • Communicate with dealers and customer service representatives regarding simple to complex change requests and discrepancies. 
  • Communicate with various levels of internal and external customers. 
  • Perform direct pricing and invoicing functions. 
  • Release commissions to Steelcase dealers.  

Who you are: 

Required Skills and Competencies 

  • Advanced written and oral English (100%) 
  • Currently studying a bachelor's degree on International Business, Commerce or related. 
  • Full time availability (7am- 4pm) 
  • To graduate at least on December 2027 or later. 

Preferred Skills and Competencies 

  • Ability to multi-task and work with multiple clients simultaneously. 
  • Strong organizational skills 
  • Excellent verbal and written communication skills 
  • Customer Service oriented. 
  • Detail Oriented  

Doing better for people and planet 

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens. 

Additional Information

 #LI-Hybrid  #LI-RD2

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities. 

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. If we can make the application process easier through accommodation, please email us at [email protected].

Key Skills
Written EnglishOral EnglishPurchase Order ProcessingOrder AnalysisOrder ResearchProofreadingAttention to DetailPricingInvoicingCustomer ServiceCommunicationOrganizationMultitaskingDiscrepancy ResolutionOrder Fulfillment
Categories
AdministrativeCustomer Service & SupportLogisticsSalesManufacturing