Order Management Intern

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

We are seeking motivated final-year students to join our Order Management team in Guadalajara. This voluntary internship offers hands-on experience in a fast-paced, global order-to-cash environment supporting international clients. As an intern at Genpact, you will work on real processes that impact our business, build practical order management skills, and prepare for a potential full-time career after graduation.

Key Responsibilities:
•Support the review of customer purchase order inflow from email and order queues

•Assist in creating and validating orders in the ERP system within target timelines

•Verify order details such as product code, quantity, unit of measure, delivery address, and requested delivery date

•Help prepare and send order confirmation emails to customers

•Support the review of order blocks and follow up with internal teams to resolve them

•Assist with customer and internal query resolution

•Help prepare out-of-stock notifications and basic order reports

•Support delivery appointment scheduling in carrier portals

•Participate in continuous improvement activities

Qualifications:
• Final-year bachelor’s student with an expected graduation date of December 2026 or January 2027 in business administration, international business, logistics, industrial engineering, or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently and as part of a team

What We Offer:

• Internship period: October 2026 to December 2026

• Subsidy of $7,500 MXN per month, payable biweekly through Pantry Vouchers (Si Vale)
• Hands-on experience with real-world projects
• Mentorship from industry leaders
• Networking opportunities with professionals across various functions
• A collaborative and inclusive work environment
• Potential for future full-time employment based on performance

Qualifications

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Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.