INTERNSHIP DETAILS

IT Intern- 6 Month Temporary Role, No Benefits

CompanyEast Tennessee Children's Hospital
LocationKnoxville
Work ModeOn Site
PostedOctober 21, 2026
Internship Information
Core Responsibilities
Assist with help desk calls, scheduling, ticket handling, and basic end-user technical support. Under IT staff guidance, image, stage, and install computers, help maintain IT standards and documentation, and complete progressively complex technical assignments.
Internship Type
part time
Company Size
1048
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Dolly Parton Children’s Hospital (formerly East Tennessee Children’s Hospital) is dedicated to take care of every child and every need. As a free-standing, independent, not-for-profit pediatric healthcare system serving East Tennessee and beyonds since 1937, we provide world-class care rooted in our community. We are proud to be state-certified as a Comprehensive Regional Pediatric Center (CRPC), the highest level of certification available in the state of Tennessee, ensuring we are equipped to handle the most complex pediatric medical cases.
About the Role

BASIC PURPOSE OF THE JOB

  • Assist with help desk calls, scheduling, and tickets. Basic end-user support to prevent customer service delays for basic technical issues. Under IT staff guidance, perform computer imaging, staging and installation. Assist in the maintenance of IT standards and documentation.
  • Under direct supervision of a team leader, incumbents participate in an internship program in the Department of Information Technology and are given assignments at incremental levels of complexity as they gain proficiency in various functions, such as: web research, system analysis, programming, installation of software, configuration of hardware, etc. This position enables college students currently or recently enrolled in an approved program to receive technical training and gain practical experience. Does related work as required.

JOB REQUIREMENTS

Minimum Education
  • Associates Degree preferred; or currently enrolled in Computer Science or related field.
Minimum Work Experience
  • None
Required Licenses/Certifications for position
  • None
Required Skills, Knowledge, and Abilities
  • Understanding of operating systems, software installation and test procedures, security and operational requirements and clinical and financial systems.
PHYSICAL REQUIREMENTS

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

Medium lifting, pushing and pulling is required for 20-50 lbs occasionally, 10-20 lbs frequently and 10 lbs constantly to move objects. Sudden emergency situations have the potential for exposure to lifting or moving of up to 100 lbs. Frequent bending, walking, sitting, squatting, reaching and standing are required. Keyboard/computer use and/or repetitive motions may be required.


Come work where you can make a difference every day.

Key Skills
Help Desk SupportEnd-User SupportComputer ImagingComputer StagingHardware InstallationSoftware InstallationOperating SystemsSystem AnalysisProgrammingHardware ConfigurationWeb ResearchIT DocumentationSecurity RequirementsTest ProceduresClinical SystemsFinancial Systems
Categories
TechnologyCustomer Service & SupportHealthcare