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INTERNSHIP DETAILS

Technical Service Apprentice (Early in Career Program)

CompanyRoche

LocationCroatia

Work ModeOn Site

PostedOctober 23, 2026

Internship Information

Core Responsibilities

The apprentice will shadow senior field service engineers to perform preventive maintenance and master laboratory logistics. Over two years, they will progress to achieving technical certifications and managing maintenance checks independently using remote diagnostic tools.

Internship Type

part time

Company Size

106900

Visa Sponsorship

Language

English

Working Hours

20 hours

Apply Now →

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the company's application page

About The Company

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI). For more information, please visit https://careers.roche.com Read our community guidelines here: https://www.roche.com/some-guidelines.htm #Roche #Biotechnology #Pharmaceuticals #Diagnostics #Healthcare #PersonalisedHealthcare #GreatPlaceToWork #Innovation

About the Role

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Position: Technical Service Apprentice (Early in Career Program)

Location: Zagreb, Croatia

Duration: 2 Years (Structured Development Pathway)

Workload: Part-time (20 hours per week, flexible around university schedules)

About the Program:

Roche Adriatic has launched the Apprenticeship Program in Technical Service, a dedicated 2-year initiative designed to empower exceptional university students during their final years of study. This program bridges the gap between academic theory and real-world biomedical engineering, positioning you to become part of our permanent talent pool.

Your 2-Year Journey:

Year 1 (Foundations & Tooling): Deep dive into Roche standard onboarding (mQMS, SHE, biohazard safety). Get introduced to laboratory environments, shadow senior field service engineers across at least 5 full Preventive Maintenance Visits (PMV), and master logistics/spare parts management.
Year 2 (Advanced Specialization & Autonomy): Achieve official technical certification (e.g., cobas e411 system), log actions via ServiceMAX, utilize remote diagnostics via the ThingWorx Platform (RTP), and take complete charge of maintenance checks under expert mentorship.

Who You Are:

A student in their final years of study at a Croatian University (Faculty of Electrical Engineering and Computing - FER, Faculty of Mechanical Engineering and Naval Architecture - FSB, or similar technical/biomedical curriculum).
Eligible to work 20 hours per week via a valid Student Contract (Studentski Centar).
Highly curious, technically-minded, and fluent in both Croatian and English.

What We Offer:

Structured, paid student engagement that respects your exam periods.
Direct 1-on-1 mentorship and official global industry certifications.
Talent Capture Pipeline: An evaluation at the end of Year 2 for conversion into full-time employment or a long-term contract role upon graduation (subject to headcount availability).

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

Key Skills

Biomedical engineeringLaboratory maintenancePreventive maintenanceTechnical diagnosticsLogistics managementSpare parts managementServiceMAXThingWorx PlatformTechnical certificationBiohazard safetyElectrical engineeringMechanical engineering