INTERNSHIP DETAILS

Front Office Admin Intern

CompanyAccorHotel
LocationMakati
Work ModeOn Site
PostedOctober 27, 2026
Internship Information
Core Responsibilities
The intern will assist the front office team with guest check-in and check-out processes while managing guest inquiries. Additionally, they will provide support for administrative documentation and general front desk operations.
Internship Type
intern
Company Size
102040
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike.

Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities.

At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement. Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting.

Job Description

  • Assists the Front Office Team with check-in and check-out processes.
  • Manages guest inquiries and concerns.
  • Supports administrative documentation and other front desk operations.

Qualifications

  • Currently enrolled in a degree program in Hospitality Management or any related field.
  • Energetic and passionate about learning and professional growth.
  • Strong communication, leadership, and collaboration skills.
  • Demonstrate adaptability in a diverse and inclusive working environment.

Additional Information

What is in it for you? 

  • Gain hands-on experience and valuable skills through dynamic internship opportunities.
  • Develop your talent through mentorship and guidance from seasoned hoteliers.
  • Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities.
  • Job-Category: Rooms
  • Job Type: Internship
  • Job Schedule: Full-Time
    • Key Skills
    Front office operationsGuest servicesAdministrative supportCommunicationLeadershipCollaborationAdaptabilityHospitality management
    Categories
    HospitalityAdministrativeCustomer Service & Support
    Benefits
    Hands-on experienceMentorshipProfessional growthCorporate social responsibility activities
    Front Office Admin Intern - InternshipsHQ