Internship

JOB TITLE

• Intern, Digital Wealth & Assisted Digital Banking

REPORTS DIRECT TO

• VP, Business Optimisation & Innovation (Wealth & Deposits), Group Consumer Banking

JOB PURPOSE

• Support the implementation, testing, rollout, and post‑implementation monitoring of the Wealth Management System (WMS) to ensure system stability, quality, and business readiness
• Assist in User Acceptance Testing (UAT) and system implementation activities, including test execution, defect tracking, environment validation, and coordination with internal teams and external vendors
• Contribute to post‑go‑live monitoring and production support by identifying, logging, and following up on system issues to ensure smooth system operations and minimal business disruption
• Gain hands‑on exposure to end‑to‑end system delivery lifecycle, from implementation through stabilization and continuous improvement, while adhering to defined quality standards and timelines
• Collaborate with business, technology teams and external vendors to support successful delivery outcomes in accordance with agreed quality standards and timelines. 
• Any other task assigned as and when required

KEY RESPONSIBILITIES

Project Delivery and Coordination 

• Participate in Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews and retrospectives. 
• Support the tracking of project progress, action items, dependencies, risks and key deliverables. 
• Assist Project Managers, Business Analysts and Product Owners in coordinating implementation activities and stakeholder follow-ups. 

Testing and Quality Assurance 

• Execute UAT and regression testing based on approved test scenarios, test cases and expected results. 
• Validate system enhancements, defect fixes and production patches to confirm that business requirements are met. 
• Document, log, track and retest defects through to resolution and closure. 
• Support test progress reporting, defect trend monitoring and maintenance of testing documentation. 
• Assist in validating system functionality, stability and operational readiness before deployment. 

Implementation and Production Support 

• Support pre-implementation readiness checks, environment validation and go-live preparation activities. 
• Assist in coordinating deployment activities and implementation issues across business, technology and vendor teams. 
• Participate in post-go-live monitoring, system health checks, issue validation and stabilisation activities. 
• Work with test leads, developers and vendors to investigate, validate and resolve system issues. 

Continuous Improvement 

• Identify opportunities to improve testing practices, operational processes and project delivery effectiveness. 
• Contribute to lessons learned, process improvement initiatives and knowledge documentation. 

KEY RELATIONS

(INTERNAL & EXTERNAL)

Working Relations

Internal

• • GIS & System Support
  • Group Digital Transformation (GDT)
  • Group Consumer Banking

External

• System Vendors

CONTRIBUTES TO

• Support successful delivery and stabilisation of strategic digital banking and wealth management initiatives. 
• Contribute to improved customer experience, operational efficiency and system quality across banking channels. 
• Support continuous improvement of technology-enabled business processes and customer journeys. 

EXPERIENCE/KNOWLEDGE REQUIRED

• Degree/Diploma holders who are interested to learn testing methodology/framework
• Ability to support test scoping, test case execution, defect reporting, progress tracking
• Demonstrates a good working attitude with strong teamwork and collaboration skills