INTERNSHIP DETAILS

High School Work Study - Product Support (Part-time)

CompanyGarmin International, Inc.
LocationOlathe
Work ModeOn Site
PostedOctober 28, 2026
Internship Information
Core Responsibilities
The intern will work with a mentor to resolve customer inquiries regarding products, orders, and services while developing technical troubleshooting skills. They are also responsible for documenting customer interactions and maintaining company standards in all public communications.
Internship Type
intern
Company Size
11455
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
WHERE DO WE START? How about Kansas City? That’s our home. That’s where Garmin put a stake in the ground in 1989. We’ve grown substantially over the years, offering diverse products and global reach in 5 diverse markets. But some things won’t ever change: Our entrepreneurial spirit and a culture where everyone’s opinion matters. That’s because we believe it’s possible to light the tech world on fire and still be on a first name basis. BIG IDEAS, SMALL EGOS What we do best is make products that let our customers do what they love. To do that, we focus on practical innovation, never losing sight of the benefits our products bring to our customers. Sure, we love bells and whistles. What leading technology company doesn't? But we make sure ours have purpose. It’s not about the things we make. It’s about the things we make possible. WE’RE GLOBAL, SERIOUSLY. Yeah, we’re based in Kansas City, but we are truly a global company. With offices throughout Europe, Asia, Middle East, South America and Australia, our products are sold all over the world. One elevator ride at our headquarters and you’re likely to hear 4 (or more) different languages being spoken. At Garmin, we may act local, but we think global. DREAM BIG. SLEEP WELL. At Garmin, we like to encourage dreamers. But at some point it’s nice to wake up and enjoy a fully aware life. So we make it super easy to achieve a good balance between working, dreaming and enjoying life—from workout classes offered throughout the day, breaks to get out and move on our campus, and wellness programs offered throughout the year. It’s almost impossible not to take advantage of Garmin’s work-life balance opportunities.
About the Role

Overview



We are seeking a full-time Part-time High School Work Study - Product Support at Garmin's U.S. headquarters in the Greater Kansas City area.  In this role, you will be responsible for developing skills in customer service, product knowledge and technical troubleshooting in order to resolve issues for Garmin customers related to products, services, orders and other areas as needed.

Essential Functions

  • Work with mentor to develop skills to resolve customer inquires and requests regarding products, orders, pricing and other services offered
  • Develop a working understanding of Product Support systems and resources
  • Accurately and timely enter notes regarding customer inquiries and issues
  • Develop and maintain department and company image and philosophy to the public
  • Become highly knowledgeable in the specifications, capabilities and operation of Garmin products and on policies, procedures, and product offerings
  • Monitor, document and report improvement needs in Garmin equipment, systems, procedures, training and other relevant areas
  • Work a consistent and reliable schedule as identified by management

Basic Qualifications

  • Must be at least 16 years of age
  • Demonstrated interest for the product segment and interest in developing product knowledge
  • Demonstrated strong and effective verbal, written, and interpersonal communication skills  
  • Interest in developing technical skills and troubleshooting abilities
  • Must exhibit professionalism, be team-oriented, possess a positive attitude and work well with others

Desired Qualifications

  • Fluency in Spanish, Portuguese and/or French languages in addition to English

 

Garmin International is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

 

This position is eligible for Garmin’s seasonal associate benefits. Details can be found here: Garmin Seasonal Benefits

Key Skills
Customer serviceTechnical troubleshootingProduct knowledgeCommunication skillsInterpersonal skillsProfessionalismTeamworkData entryProblem solving
Categories
Customer Service & SupportTechnology
Benefits
Seasonal associate benefits
High School Work Study - Product Support (Part-time) - InternshipsHQ