Sales Operations Intern

Raymond West is looking for a dynamic Intern to join our Sales Operations team! The Intern, Sales Operations position is considered an entry-level part time role with a schedule of 24 hours a week. The Intern, Sales Operations serves as an excellent starting point within the professional sales career path, providing the opportunity to gain comprehensive knowledge of the material-handling sales industry. The Intern will gain hands-on experience across multiple business units within the organization. This internship is designed to provide exposure to day-to-day operations, strategic initiatives, and cross-functional collaboration, offering a well-rounded understanding of the company as a whole.

This role involves assisting the sales team by generating, collecting, prospecting, and qualifying potential clients for sales teams. The Intern, Sales Operations, will also manage the sales database of leads and capture and add new leads for sales cycles. The role will work with sales managers and representatives to develop strategies and objectives for leads.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties and Responsibilities:

Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.   

• Interns will rotate through and report to various departments to observe workflows, processes, and key responsibilities.
• Assist department teams with daily tasks, administrative activities, and project-based assignments.
• Attend meetings, training sessions, and departmental briefings.
• Conduct research, collect data, and prepare reports as needed.
• Support organizational initiatives through cross-functional collaboration.
• Document observations from each department rotation and prepare a comprehensive final report and presentation summarizing findings at the end of the internship.
• Maintain professionalism, confidentiality, and adherence to company values.
• Responsible for generating, collecting, prospecting, and qualifying potential clients for sales teams.
• Manages a database of leads and captures and adds new leads for sales cycles.
• Contact prospective clients via outbound email and cold calling and discuss the value of a product or service to establish interest.
• Review and examine customer needs and trends.
• Create new business opportunities and increase organizational revenue through marketing initiatives.
• Contribute to lead conversion by researching and pre-qualifying leads.
• Work with sales managers and representatives to develop strategies and objectives for leads.
• Searching for Building Tenants' Legal Business names in CoStar Website Tool and recording them in CRM
• Searching for Key Contacts in the ZoomInfo Website Tool and recording them in CRM
• Searching the LinkedIn App for key contacts and client information and recording the data in CRM
• Searching for prospective client organizational affiliations and parent company info.
• Enter key contact information in CRM
• Update Building Tenants' legal business names in CRM
• Enter Company bios into CRM for Account Managers
• Create grid Prospecting Plan by geography
• Develop a scheduled plan to cold call prospects in person by industrial park regions.
• Visit industrial parks in your area and identify potential businesses to approach.
• Conduct cold calls to key contacts within those companies to introduce yourself and your services.
• Aim to secure future appointments for more in-depth discussions about how you can meet their needs.
• Prepare a brief elevator pitch to communicate the value you offer.
• Follow up with contacts you’ve met to strengthen relationships and confirm appointments.
• Keep track of your visits and calls in a log to measure your outreach efforts and successes.
• Find sales opportunities for Account Managers to engage.

Required Skills/Abilities: 

• Excellent written and verbal communication skills 
• Excellent Organizational Time Management skills
• Valid driver’s license and willingness to travel
• Able to work part time 24 hours a week
• Proficient in Microsoft Office Suite and similar software
• Familiarity with CRM tools and databases is a plus.
• Strong interpersonal skills 
• Ability to work independently and as part of a team
• A basic understanding of sales processes and principles is preferred
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
• Ability to speak effectively before groups of customers or employees of the organization.
• Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.

Education/Experience: 

Minimum Education and Experience: Determined by position  

• Preferred: bachelor’s degree (B. S.) from a four-year college or university
• Accepted: High school diploma or equivalent with two years related experience and/or training; or an equivalent combination of education and experience.

Travel Requirement:

• This role requires travel 2 days per week. Candidates must be comfortable driving to meet potential clients and support the sales team.
• Must be able to be insured by Raymond West.

Physical Requirements:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• The position is non-sedentary, and work is performed in the field and in the office
• Must be able to Drive and hold a Valid driver’s license and willingness to travel extensively.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee is regularly exposed to moving mechanical parts.
• The position will be required to go onto job sites to perform duties where construction is underway.
• The employee must frequently lift and/or move up to 50 pounds.
• The position will require employees to use hands to finger, handle, or feel and reach with hands and arms.
• The employee is occasionally required to smell.
• The position requires the employee to climb/balance/stoop/kneel/crouch and crawl
• The employee is frequently exposed to outside weather conditions and the risk of electrical shock.
• The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
• The noise level in the work environment is sometimes loud.

Pay Range:

• The hourly range for this position is $21.00 - $23.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. 

Qualified candidates must be able to pass a pre-employment physical and drug screen. 

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!

Check us out at www.raymondwest.com. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service. 

Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified people to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.