INTERNSHIP DETAILS

Intern, AI for Portfolio, Service and Delivery Management

CompanyAIA
LocationKuala Lumpur
Work ModeOn Site
PostedOctober 30, 2026
Internship Information
Core Responsibilities
The intern will design and develop AI/ML solutions to address operational challenges within the Portfolio, Service, and Delivery Management team. They will build end-to-end prototypes, analyze operational data, and create dashboards to improve reporting and decision-making.
Internship Type
full time
Company Size
48601
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in the Chinese Mainland, Hong Kong SAR(4), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(5), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd. The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$360 billion as of 30 June 2026. AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 45 million individual policies and over 16 million participating members of group insurance schemes. AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
About the Role

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

We are seeking a high-calibre Technical AI Intern with strong academic performance and proven hands-on capabilities to join the Group IT Operations – Portfolio, Service and Delivery Management team.
This role focuses on designing and delivering practical AI-driven use cases across Portfolio, Service and Delivery Management team, addressing real operational challenges.
This is a high-impact, delivery-oriented role suited for candidates who can independently build, validate, and implement working solutions, translating ideas into tangible outcomes.

Roles and Responsibilities

Assist in developing and delivering AI-driven solutions, focusing on portfolio insights, service assurance, and operational efficiency, working closely with the multiple teams and various AI technology.  

Key Responsibilities

  • Design and develop AI/ML solutions for use cases

  • Build end-to-end prototypes, including data extraction, cleaning, feature engineering, model development, and visualization using real operational datasets.

  • Analyze data across Group IT Operations to generate insights and identify performance gaps, risks, and optimization opportunities.

  • Develop dashboards and automation to enhance reporting, governance, and operational decision-making.

  • Participate in full delivery lifecycle (requirements, design, build, testing, deployment, monitoring) and iterate proof of concepts into scalable solutions.

  • Collaborate with multiple stakeholders, and contribute to executive-level materials (insights, dashboards, presentations).

  • Explore emerging technologies (e.g., GenAI, cloud AI/ML, automation tools) and contribute to building scalable, reusable AI capabilities.

Job Requirements:

Final year student (preferred) in Artificial Intelligence, Data Science, Machine Learning, Computer Science, or related fields, with strong academic performance and demonstrated hands-on experience in building practical AI solutions.


Key Requirements
•    Strong programming skills with solid foundation in machine learning, AI concepts, and data analysis.
•    Proven hands-on experience in developing working models or solutions through projects, internships, competitions, or any relevant matters.
•    Experience in data handling, including data extraction, cleaning, analysis, and visualization.
•    Exposure to relevant AI tools and technologies is an advantage.
•    Highly analytical, solution-oriented, and able to work independently with minimal supervision to deliver tangible outcomes.
•    Strong communication skills with the ability to translate technical outputs into clear, actionable insights, and collaborate effectively across teams.
•    Demonstrates high ownership, curiosity, and drive to build scalable, real-world solutions.
 

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Key Skills
Artificial IntelligenceMachine LearningData AnalysisPythonData ExtractionData CleaningFeature EngineeringModel DevelopmentData VisualizationAutomationCloud AIGenerative AIDashboardingProblem SolvingCommunication
Categories
TechnologyData & AnalyticsSoftwareManagement & Leadership