Credit Balance Accounts Receivable Analyst Intern

ABOUT US

At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World’s Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Position Purpose: 

The Credit Balance Accounts Receivable Analyst Intern will gain hands-on experience in healthcare revenue cycle operations by supporting the review and resolution of credit balance accounts. Under the guidance of experienced team members, this role will assist with researching account discrepancies, reviewing refund requests, evaluating denied adjustments, and identifying potential payer trends. The intern will develop analytical, problem-solving, and process improvement skills while learning industry regulations, reimbursement practices, and operational workflows. This position provides an opportunity to contribute to departmental goals, recommend process enhancements, and build foundational knowledge in healthcare finance and revenue cycle management.

Responsibilities and Tasks:

• Assist with researching and resolving credit balance accounts by reviewing account activity, payer information, and supporting documentation. 

• Support the review and processing of refund requests and validating required approvals and documentation. 

• Analyze denied adjustments and account discrepancies to identify trends, root causes, and potential opportunities for resolution. 

• Collaborate with team members to identify payer-related issues and escalate findings to leadership for further review and action. 

• Participate in process improvement initiatives by providing feedback, documenting observations, and recommending workflow enhancements to improve operational efficiency.

Minimum Qualifications:

• Currently a Junior or Senior pursuing a bachelor’s degree in Accounting, Finance, Economics or Business. 
• Experience using Microsoft Office Suite (Outlook, Excel, Word, etc.)
• Strong written and verbal communication skills
• Detail-oriented with strong time management and organizational abilities
• Ability to work independently and collaboratively within cross-functional teams
• Must be able to work onsite from January 11th, 2027 to April 30th, 2027
• Requiring a minimum of 24 hours to be worked and up to 40 hours per week onsite

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! 

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

 We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

All employees must reside within 100-mile radius of our location at 16680 Balance Cove, Land O’ Lakes, FL  34638. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.