Intern, Event Operations

Employment Type: Internship
Contract Duration: 6 months extendable to 11 months

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

IATA Events provide organizations active in air transport with an essential arena for insight, discussion and cooperation on industry-related issues. Your will join the IATA Event Operations team as Intern Event Operations and therefore work in a fast pace, multi-disciplinary and diverse environment. If you have excellent organizational and communication skills, a high-level of initiative and strong cultural awareness, enjoy engaging with internal and external stakeholders and are interested in events and in the air transport industry, we strongly encourage you to apply to this position. You will report to the Senior Manager Event Operations, and will be supporting the administration, operations and logistics of the annual global IATA events. 

What your day would be like

A typical day in this role might include:

- Managing content on iata.org event websites, keeping FAQs and sponsor information up to date and uploading final slide decks to event pages.
- Updating internal marketing materials, ensuring sponsor logos and details are accurate and ready for use across channels.
- Reviewing and validating event registrations, checking delegate categories and admission items, spotting incomplete registrations, and reaching out directly to delegates when clarification is needed.
- Processing event-related contracts in LCP and SAP, supporting seamless collaboration with internal stakeholders and the Event Contracts team.
- Preparing post-event reports, compiling data and insights that help evaluate event success and inform future improvements.
- Providing remote support for ongoing events, assisting the team quickly and effectively when operational needs arise.
- Preparing transition slides used during events
- Uploading and organizing event photos on the official IATA Flickr account to maintain our event archives and photo library.- Managing content on iata.org event websites, keeping FAQs and sponsor information up to date and uploading final slide decks to event pages.
- Updating internal marketing materials, ensuring sponsor logos and details are accurate and ready for use across channels.

We would love to hear from you if

You recently (within 1 year) graduated from a University with a Bachelor's or Master's Degree in a related field such as Marketing, Event management and/or Business;
You have knowledge of MS Office (Excel, Word, PPT, etc.), Adobe Creative Suite and HTML/SharePoint.
You can prioritize multiple projects, are highly organized and can take care of detailed administrative tasks.
You can easily adapt to workload and work under pressure with a positive mindset, proactivity and a problem-solving attitude.
You have excellent English writing skills and good attention to details.
Experience working with CVENT, SAP and Salesforce is a plus.

Travel Required: N