AI Enablement Intern

At Moss Utilities, we specialize in underground utility installations across the DFW Metroplex. Our project experience includes commercial, single-family residential, multi-family residential, and public works infrastructure.

Founded in 2016, Moss Utilities carries forward a family legacy in Dallas-Fort Worth utility construction dating back to the early 1900s. As an employee-owned company (ESOP), every team member has a stake in our shared success and the future we’re building together.

AI Enablement Intern

POSITION SUMMARY

Moss Utilities is seeking a motivated and tech-savvy AI Enablement Intern to support the adoption of artificial intelligence tools across our organization. This role will focus on helping employees leverage Claude AI to improve productivity, streamline daily tasks, and identify opportunities for process improvement.

Working closely with the Technology Department, the AI Enablement Intern will provide hands-on training, develop practical AI resources, and gather employee feedback to support technology initiatives across the company.

Key Responsabilities

• Provide one-on-one and small-group training to employees on effectively using Claude AI in their daily responsibilities.

• Identify repetitive tasks and workflows that could be streamlined or automated using AI tools.

• Collaborate with employees across departments to understand operational challenges and recommend practical AI solutions.

• Develop reusable AI prompts, workflows, training materials, and quick-reference guides.

• Gather employee feedback and communicate adoption challenges and opportunities to the Technology and IT teams.

• Track AI adoption and evaluate potential productivity improvements.

• Ensure AI usage aligns with company policies, data security requirements, and workplace safety standards.

• Support additional technology and process improvement initiatives as needed.

Qualifications

• Currently pursuing a degree in Business Analytics, Information Technology, Computer Science, Business Administration, or a related field.

• Experience using Claude AI, ChatGPT, or similar artificial intelligence tools.

• Strong communication and interpersonal skills, with the ability to explain technical concepts to nontechnical employees.

• Strong analytical, organizational, and problem-solving abilities.

• Comfortable engaging with employees across different departments and asking questions to identify opportunities for improvement.

• Self-motivated, adaptable, and able to work independently.

• Familiarity with Python or automation tools is a plus.

Intership Goals

During the initial three-month internship, the selected candidate will work toward the following objectives:

1. AI Adoption: Support at least 25 employees using Claude AI weekly across four or more departments.

2. Process Improvement: Identify and rank the top 10 AI use cases based on estimated hours saved.

3. Resource Development: Establish a library of reusable Claude AI prompts, workflows, and guides actively used by employees.

4. Technology Feedback: Provide regular feedback summaries to help identify technology priorities and future improvement opportunities.

Internship Details

This is an initial three-month, onsite internship scheduled for Tuesdays and Thursdays from 9:00 AM to 3:00 PM.

Moss Utilities will provide a laptop and necessary system access before the internship begins. At the conclusion of the three-month term, performance, accomplishments, and potential next steps will be reviewed.

What you get working at Moss

• An incredible culture built on our core values.

• Competitive pay and strong benefits.

• Onsite amenities include a fitness center, basketball and pickleball courts, and personal training.

• Opportunities for professional growth and long-term career development.

• Employee ownership, where your hard work directly contributes to the value you build.

Benefits Offered 

Benefits are subject to position eligibility and applicable plan terms.

• Medical, dental, and vision coverage.

• Life insurance, short-term disability, accident, and critical illness plans.

• Multiple health plan options.

• 401(k) with company match.

• Paid time off and paid holidays.

• Employee ownership through our ESOP program.

We are an Equal Opportunity Employer committed to maintaining a Drug-Free Workplace. We participate in E-Verify, and all applicants must be legally authorized to work in the United States.