INTERNSHIP DETAILS

Summer 2027 Intern - Customer Experience

CompanyBlue Cross Blue Shield of Michigan
LocationDetroit
Work ModeOn Site
PostedNovember 3, 2026
Internship Information
Core Responsibilities
Interns will assist in researching business problems, offering recommendations, and supporting leaders on projects to enhance organizational efficiency. They will also engage in networking events, community outreach, and department meetings to gain a deeper understanding of the health insurance industry.
Internship Type
full time
Company Size
10316
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Blue Cross Blue Shield of Michigan is a nonprofit corporation and an independent licensee of the Blue Cross and Blue Shield Association. BCBSM's commitment to Michigan is what differentiates it from other health insurance companies doing business in the state. That mission has never changed. Nearly 70 years ago, Blue Cross Blue Shield of Michigan started with a purpose to provide people with the security of knowing they have health care when they need it. Today, that nonprofit mission is the same and the company is accomplishing it in many ways, including: Offering access to health care coverage for everyone, regardless of circumstances Never dropping your coverage for health reasons Partnering with the state to cover more than 32,000 children through MIChild Providing financial support to 30 free clinics statewide Contributing more money than any other company to provide Michigan with better health and health care Advocating and educating through Alliance for Advancing Nonprofit Health Care For more on the history of BCBSM, please visit our section on historical highlights: http://www.bcbsm.com/home/bcbsm/1930.shtml
About the Role

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM.

  • Assist in preparing information and research materials to identify business problems, offer recommendations and assist 
    management with implementation of solutions. 
  • Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization.
  • Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research. 
  • Analyze business goals, objectives, and needs within the organization. 
  • Participate in networking events with BCBSM leaders and other interns. 
  • Engage in volunteer activities/community outreach to build knowledge of our communities and customers. 
  • Participate in department meetings and events. 

 

QUALIFICATIONS 

  • Current undergraduate or graduate student with a 3.0 GPA or higher required. 
  • Interns must be enrolled in a college/university or a Master’s/PhD program for the duration of the internship. 
  • Effective verbal, written communication and interpersonal skills. 
  • Strong analytical skills with the ability to work independently and as a member of a team. 
  • Excellent organizational skills to deal with multiple projects and priorities. 
  • Responsible for maintaining confidential information to the highest degree. 
  • Proficient in Microsoft Office suites and applicable BCBSM systems. 
  • Ability to develop and maintain effective working relationships. 

 

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.

Candidates are hired on an "at will" basis. Nothing herein is intended to create a contract.

Key Skills
ResearchAnalytical skillsVerbal communicationWritten communicationInterpersonal skillsOrganizational skillsMicrosoft OfficeData analysisProject managementTeamworkIndependent workConfidentiality
Categories
HealthcareCustomer Service & SupportManagement & LeadershipData & Analytics
Benefits
Networking opportunitiesProfessional developmentCommunity outreach participation