INTERNSHIP DETAILS

Consumer Insights Intern

CompanyCorewell Health
LocationGrand Rapids
Work ModeOn Site
PostedNovember 4, 2026
Internship Information
Core Responsibilities
The intern will coordinate market research, analyze survey data, and process verbatim comments to support the team. They will also participate in quality monitoring and process improvement activities while maintaining clear documentation.
Internship Type
part time
Company Size
43818
Visa Sponsorship
No
Language
English
Working Hours
20 hours
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About The Company
Improve health. Instill humanity. Inspire hope. By relentlessly pursuing better, Corewell Health is turning pioneering research, clinical trials and breakthrough treatments into better patient care and better outcomes. Together, we're shaping the future of medicine and advancing healthcare for the communities we serve.
About the Role

Position is 20 hours a week with flexible scheduling as the position will extend into the academic school year 2027.  


Job Summary


Works in a collaborative team environment with direction and support from teammates. Responsible for helping the team coordinate market research and analyze survey data. This includes helping to send surveys to members, as well as analyzing data and verbatim comments.


Essential Functions


  • Maintains accountability for completing support tasks as directed.
  • Maintains clear and appropriate documentation of actions taken.
  • Analyzes department processes and other Corewell Health systems encountered and makes recommendations improvements, as appropriate.
  • Participates in quality monitoring activities and process improvement activities.
  • Communicates, collaborates, and acts as a team player with others to ensure continuity and coordination of services.
  • Analyzes member survey data and verbatims
  • Initiates phone calls pertaining to survey data


Qualifications


Required


  • Enrolled in a university pursuing an Associate's or Bachelor's degree in area of accountability.
  • May also be a recent graduate from an Associate's or Bachelor's degree program.
  • Ability to communicate well and work well in a team setting.

Preferred


  • Strong computer skills, including Excel, Power Point experience


About Corewell Health


As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.


How Corewell Health cares for you

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Priority Health - 1241 E BeltlineAve NE - Grand Rapids

Department Name

Customer Experience and Insights - PH Managed Benefits

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

20

Hours of Work

8 a.m. to 5 p.m. Variable

Days Worked

Monday to Friday Variable

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Key Skills
Market researchData analysisSurvey analysisCommunicationTeamworkExcelPower PointDocumentationProcess improvementQuality monitoring
Categories
HealthcareData & AnalyticsCustomer Service & SupportMarketing
Benefits
Comprehensive benefits packageOn-demand pay programDiscounts directoryIdentity theft protectionHome and auto insuranceRetirement options