FamilySearch Operations Project Manager Intern, Full-Time, Salt Lake City

The purpose of the Family History Department is to enable inspiring journeys that bring joy to all people as they discover, gather, and connect their family—past, present, and future. Our quality standards guide the way we work. They are inspiration, trust, kindness, effectiveness, and simplicity.

FamilySearch is looking for a bright, motivated, enthusiastic candidate to assist and support product operations and organizational readiness activities.

Responsibilities

• Meet with teams/individuals to define roles and responsibilities associated with various deliverables
• Prepare and support operational teams in product operations efforts
• Organize, coordinate, and track projects, plans, deliverables, initiatives, and releases according to readiness processes
• Utilize product operations methodologies, best practices, and standards to support optimal results
• Integrate and lead production operation activities
• Build and strengthen relationships across the department and Church workforce
• Document processes, checklists, and workflows
• Participate in and assist with planning sessions and counseling together
• Coordinate projects and activities with manager and supporting teams
• Evaluate and report on product operations activities, including projects, to key stakeholders
• Support product operations principles at the division and organization levels
• Organize and analyze basic project metrics and analytics, as requested

• Additional responsibilities, as needed or assigned

Qualifications

• Working towards or recent completion of a bachelor’s or higher degree in business, management, technical, or related field

• Experience in managing projects and/or changes

• Proficient in Microsoft products (Outlook, Teams, OneDrive, Excel, PPT, SharePoint)

• Strong written and verbal skills

• Effective interpersonal communication and active listening skills 

• Strong ability to build and maintain relationships 

• Problem-solving and conflict resolution skills

• Ability to work with multiple global teams simultaneously

• Willingness to learn new things; self-directed and able to work well with others, including volunteers of mature age

• Detail-oriented, organized, and adaptable to change

• Basic AI LLM or LLM product experience (such as Anthropic’s Claude, Microsoft’s CoPilot, etc.)

• Language experience, especially Spanish (helpful, but not required)

Paid Interns are qualified while enrolled in an educational institution and for one year following graduation. They must sign a Paid Internship Engagement Letter.