INTERNSHIP DETAILS

Deposit Services Intern

CompanyFirst National Bank
LocationAltavista
Work ModeOn Site
PostedNovember 6, 2026
Internship Information
Core Responsibilities
The intern will support the Deposit Services team with daily operational tasks, data processing, and project-based assignments related to payments and digital banking. They will also assist in developing training materials and analyzing service trends to enhance the customer experience.
Internship Type
full time
Company Size
933
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
First National Bank is a community bank committed to serving you better. As one of the oldest and most stable banks in the Indianapolis area, First National Bank has been a staple of the community for more than 100 years. As a full-service financial institution, we serve both individuals and small businesses alike, with a full range of banking, checking, and loan products and services. First National Bank is among Indiana's leaders in the banking industry and values the ideas of community, trust, integrity, and friendship. First National Bank is a bank who is independently owned and will remain independent without selling to a large financial institution. First National Bank provides links to third-party web sites as a convenience to our visitors. We have no control over linked sites and make no representations about any content, products, or services available at these locations. Such sites may have different privacy, security, and accessibility standards. When you access another web site, we recommend that you review their terms and conditions, privacy, and security policies. Equal Housing Lender. Member FDIC. This LinkedIn company page is moderated.
About the Role

Description

First National Bank is seeking a highly motivated college intern to support the Deposit Services team, including Deposit & Branch Operations, Payments, and Digital Banking & Customer Support, by assisting with daily operational tasks, completing project-based assignments, and contributing to payments and digital banking initiatives. This internship provides hands-on exposure to deposit operations, electronic payments, digital banking platforms, and customer support within a community bank environment. The Deposit Services Intern will receive structured training and oversight while gaining insight into how the Bank serves its customers and keeps its deposit and payment channels accurate, secure, and efficient.


What’s in it for you?

  • Develop real-world problem-solving and collaboration skills while working both independently and as part of a team.
  • Gain hands-on exposure to deposit operations, payments, and digital banking, building practical industry knowledge.
  • Strengthen your ability to thrive in a fast-paced environment, balancing priorities, multitasking, and adapting to changing needs.

What will you do as an Intern?

  • Assist the Deposit & Branch Operations, Payments, and Digital Banking & Customer Support teams with day-to-day operational support, including data processing, daily review activities, and follow-up tracking.
  • Gather, organize, and analyze data to support payments and digital banking initiatives, such as ACH, remote deposit capture, wires, bill pay, positive pay, online banking, and mobile banking.
  • Prepare summaries of payment volumes, digital banking activity, and service trends for internal reviews and team discussions.
  • Complete a pricing analysis project for the Deposit Services leadership team.
  • Support project-based assignments focused on payments, digital banking, process improvement, and enhancing the customer experience.
  • Assist in the development of training materials, procedures, reference guides, or customer-facing resources related to deposit services, payments, and digital banking.
  • Collaborate with team members to ensure accurate documentation and adherence to regulatory and internal requirements.
  • Gain exposure to the Bank’s deposit and payment operations, vendor partnerships, and cross-functional collaboration with Branch Support, Payments, Digital Banking, and Customer Support teams.

Requirements

What will you need as an Intern?

  • To be at least 18 years of age.
  • High School diploma or equivalency required.
  • Completion of at least two years of college and be currently enrolled in a college or university program such as criminal justice, finance, business, analytics, cybersecurity, or another related field.
  • Availability of up to 40 hours per week during summer months, beginning mid-May through mid-August. Must be punctual and dependable.
  • Strong analytical and problem-solving skills, including gathering data, attention to detail, and drawing sound conclusions.
  • Interest in learning deposit operations, electronic payments, digital banking, and banking regulations, with the ability to build proficiency over time.
  • Working knowledge of Microsoft Office, especially Excel and Word, with comfort using bank systems.
  • Flexibility and adaptability to support team needs as required.

Why This Internship?

  • Direct mentorship and exposure to senior leadership.
  • Meaningful, real-world projects with tangible outcomes.
  • Broad experience across deposit operations, payments, and digital banking.
  • Strong alignment with academic learning objectives.
We are proud to be an EEO/AA/M/F/Disabled/Veteran employer
Key Skills
Data processingAnalytical skillsProblem-solvingMicrosoft ExcelMicrosoft WordBanking operationsElectronic paymentsDigital bankingCustomer supportData analysisDocumentationAttention to detailMultitaskingCollaborationTime management
Categories
Finance & AccountingCustomer Service & SupportData & AnalyticsAdministrative
Deposit Services Intern - InternshipsHQ