AI & Automation Intern - 3 month max term

About Redion

Redion is a global care, assistance, and travel insurance provider, helping people stay protected and supported wherever life takes them. In Australia, Redion partners with businesses and travellers to deliver travel insurance, emergency assistance, and care services, providing support before, during, and after every journey.

Backed by a global network spanning more than 190 countries, Redion combines local expertise with worldwide reach to be there when it matters most. Guided by our values of Caring, Collaborative, Agile, Reliable, and Experts, we're committed to delivering exceptional experiences for our customers, partners, and people.

About the role

Join Redion as our AI & Automation Intern and gain hands-on experience delivering real AI and automation solutions that make a measurable impact across the business. Working alongside our AI & Automation Lead, you'll help transform ideas into practical applications, from building AI-powered tools and workflow automations to testing, documenting and supporting solutions that improve the way teams work. This is a unique opportunity to apply cutting-edge technology in a highly regulated insurance environment while developing skills that are in high demand across the market.

You'll collaborate with stakeholders across Claims, Assistance, Operations, Customer Service, Sales, Distribution, Product, Risk, Compliance, Data, Technology, Finance and People & Culture, gaining exposure to a broad range of business challenges. From discovery and prototyping through to implementation and user adoption, you'll contribute to meaningful projects while learning best practices in responsible AI, data privacy, security and governance. If you're curious, innovative and eager to build practical AI solutions with real-world impact, this is the perfect place to start your career.

What the role looks like

• Partner with the business to identify opportunities where AI, automation and data solutions can improve efficiency, customer experiences and business outcomes.

• Build and experiment with emerging technologies, creating prototypes, AI agents, automated workflows and dashboards using tools such as Power Automate, Copilot Studio, Power BI and Python.

• Work across the full project lifecycle, from discovery and requirements gathering through to testing, implementation and user adoption.

• Collaborate with teams across the organisation, gaining exposure to Claims, Operations, Customer Service, Sales, Product, Technology, Risk and People & Culture.

• Test, refine and optimise solutions, helping ensure AI and automation initiatives are accurate, reliable, practical and deliver measurable business value.

• Support responsible and secure AI practices, following governance, privacy, information security and compliance requirements in a regulated insurance environment.

• Present your work and make a real impact, contributing to solutions that move from concept to pilot while building valuable skills sought after in the future workforce.

What you’ll bring

• Currently studying or recently completed a degree in Computer Science, Data Science, Information Technology, Engineering, Business Analytics or a related field.

• A genuine passion for AI and emerging technologies, demonstrated through university projects, personal learning, internships, hackathons or real-world experience.

• Foundational knowledge of AI, automation and data concepts, with an eagerness to apply your learning to solve practical business challenges.

• Exposure to tools and technologies such as Python, Power BI, SQL, Power Automate, Copilot Studio, Azure, APIs or similar platforms is highly regarded.

• Strong analytical and problem-solving skills, with the ability to investigate issues, think critically and turn ideas into practical solutions.

• Excellent communication and collaboration skills, enabling you to work effectively with both technical teams and business stakeholders.

• A curious, proactive and growth-focused mindset, combined with a commitment to responsible AI, continuous learning and delivering outcomes that align with Redion's WeCare values.

Why join us

At Redion, we're more than a travel insurance and assistance provider. We're a global care business that helps people navigate life's unexpected moments with confidence and peace of mind. Every day, our people make a real difference by supporting customers when they need it most.

What You'll Get

• State of the art offices

• Competitive salary package and annual bonus opportunities

• Flexible Public Holiday Exchange: Trade selected public holidays for alternative dates that better suit your personal, cultural, or family commitments

• 50/50 hybrid working, giving you the flexibility to work from both home and office

• 20 weeks paid parental leave for primary carers, 2 weeks paid for secondary carers

• An active Social Club with regular team events and activities

• Ongoing opportunities for career development and professional growth

• A supportive, collaborative culture where your contributions are recognised and valued