5-Week Paid Internship Program – January 2027

5-Week Paid Internship Program – January 2027

Looking to kickstart your career with hands-on experience in a dynamic and meaningful industry? Gallagher Bassett's Melbourne office is offering a 5-week paid internship opportunity in January 2027 within our Workers Compensation Operations team.

This unique internship offers the opportunity to work on a real-world business improvement project focused on enhancing the administrative journey within workers compensation claims. You'll collaborate with operational leaders to identify inefficiencies, analyse processes and develop practical recommendations that improve outcomes for injured workers, employers and service providers.

As an intern, you will:

• Investigate current administration processes that support workers compensation claims.
• Map workflows and identify opportunities to reduce delays, duplication, unnecessary follow-ups and rework.
• Analyse data and gather insights through stakeholder interviews and observation.
• Evaluate opportunities to improve operational efficiency and customer experience.
• Develop and present evidence-based recommendations for process improvement.
• Consider privacy, compliance, quality and operational requirements when designing solutions.
• Present your findings and recommendations to business leaders at the completion of the program.

What You'll Gain

• Paid work experience over five weeks.
• Hands-on training and an individualised development program, including role shadowing and project work.
• Exposure to workers compensation, operational excellence and continuous improvement practices.
• Practical experience in process mapping, stakeholder engagement, data analysis and business problem solving.
• Exposure to senior leaders and the opportunity to present recommendations to business stakeholders.
• Coaching and support from your manager, team and fellow interns.
• A pathway to future career opportunities with Gallagher Bassett.

Are You Studying or Qualified in One of the Following Areas?

• Business
• Commerce
• Project Management
• Operations Management
• Business Analytics
• Information Systems
• Data Analytics
• Health Sciences
• Human Services
• Law

If so, this internship could be the perfect fit for you!

We are looking for interns who are curious, analytical and eager to learn. You'll enjoy solving problems, working collaboratively with stakeholders and using evidence to recommend meaningful improvements. Strong communication skills, attention to detail and a proactive mindset will help you succeed in this role.

Key Criteria

• You are scheduled to complete your studies in 2027 or later.
• You are available full-time for 5 weeks from Monday 18 January to Friday 19 February 2027.
• You are a domestic student with Australian Citizenship or Permanent Residency.
• You have a genuine interest in business improvement, operations, customer experience or process optimisation.
• We strongly encourage applications from Aboriginal and Torres Strait Islander people.

Why Gallagher Bassett?

At Gallagher Bassett, we're committed to supporting people through challenging times. Our strong culture, known as The Gallagher Way, is built on teamwork, integrity and a passion for making a difference. Learn more about our vision and values on our website.

We Are Committed to Diversity

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

To Apply

To be considered for this opportunity, click Apply and submit your resume, including:

• Your current degree and area of study.
• Your current year of study.
• Your current GPA or academic results.
• Previous employment experience (not necessarily relevant to this position).
• Any extracurricular, community or volunteer activities.

Eligibility

To be considered for this opportunity, you must have the right to live and work in Australia at the time of application.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of Diversity Council Australia, we recognise the importance of, and embrace, diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)