INTERNSHIP DETAILS

Account Processor 实习生

CompanyHSBC Global Services Limited
LocationChancheng District
Work ModeOn Site
PostedNovember 10, 2026
Internship Information
Core Responsibilities
Review instructions and supporting documents submitted by customers, and update the bank's systems. Handle inquiries from internal and external customers by phone and email, provide accurate and timely answers, follow banking compliance requirements, and resolve customer issues with high-quality service.
Internship Type
full time
Company Size
198648
Visa Sponsorship
No
Language
Chinese
Working Hours
40 hours
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About The Company
Our purpose is to open up a world of opportunity for our customers, investors and employees. We're one of the world’s largest banking and financial services organisations, serving about 41 million customers worldwide, from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 56 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to help our customers capture opportunities. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: https://www.hsbc.com/terms-and-conditions
About the Role

Please note this job advertisement is only available in Chinese

 

在这一职位上，您将：

  • 审查客人提交的指示及其文件资料，并更新银行系统。
  • 通过电话/电邮受理内外部客户相关业务的咨询和处理；为客户提供专业、快捷、准确的解答
  • 恪守银行行业合规要求，为客户提供完整准确的方案及信息，解决客户问题，提供高质量服务。

 

任职要求：

  • 大专或以上在校生
  • 有良好的英语和粤语读写说能力
  • 有相关工作经验者优先考虑

/NA

汇丰是平等机会雇主，致力构建珍视和尊重所有雇员、重视各种观点的文化。我们在多元共融的环境中促进持续职业发展、弹性工作并提供成长机会，我们对此深感自豪。我们鼓励所有合资格人士提出申请，无论性别或遗传信息、性向、种族、宗教信仰、社会地位、医疗休假需求、政治背景、身体状况、肤色、国籍、服役状况等因素如何，我们都会基于申请人的才能和与职位的匹配程度作出决定。

 

***汇丰环球客户服务（广东）有限公司发布***

Key Skills
Document ReviewData EntryBanking SystemsCustomer ServiceTelephone SupportEmail SupportCustomer Inquiry HandlingComplianceProblem SolvingEnglish CommunicationCantonese Communication
Categories
Customer Service & SupportFinance & AccountingAdministrative