Intern, CRM Implementation Analyst

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

Saputo’s people bring expertise, talent and passion to a leading global dairy processor. You’ll work alongside a committed team, contribute to meaningful work and build skills through hands-on experience.

The CRM Implementation Analyst Intern will support implementation of a customer relationship management solution for the U.S. business. The intern will contribute to testing, data quality, requirements traceability, training documentation and go-live readiness while working with IT, business users and the implementation partner. The role supports reliable lead, contact, opportunity and customer information and user adoption.

The Internship Program will run from May 10 to August 13, 2027.

HOW YOU WILL MAKE CONTRIBUTIONS THAT MATTER…

• Prepare and execute end-to-end tests for lead, contact, opportunity, content, reporting, mobile and integration processes; record evidence, log defects and coordinate retesting through business sign-off.
• Profile and cleanse customer and contact data, identify duplicates and inconsistencies, support source-to-CRM reconciliation and maintain requirement-to-test traceability.
• Create quick-reference guides, procedures, FAQs and training materials; support deployment and hypercare by tracking, categorizing and escalating issues.

YOU ARE BEST SUITED FOR THE ROLE IF YOU…

• Education: Currently pursuing a bachelor’s degree or college diploma in Information Systems, Computer Science, Business Technology Management, Business Analytics, Data Analytics, Commerce, Supply Chain or a related field.
• Skills: Strong Excel skills in data cleansing, filters, lookups and reconciliation. CRM platforms, testing tools, Power BI, Microsoft Fabric, SharePoint or Teams are assets. Analytical ability, accurate documentation, communication, organization, collaboration and confidential handling of business data are important.

AT SAPUTO, YOU WILL…

• Write the future of the industry: Work with a team seeking better and more efficient ways to meet industry challenges.
• Have an impact on day one: Contribute through hands-on work and the talents you bring.
• Grow in your own way: Develop your skills and explore your career path through the internship.

Saputo supports employment equity and strives to embed diversity and inclusion in its operations. Candidates from all backgrounds are invited to apply.

SALARY RANGE

Starting at $21.90 per hour

In Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.    

The material contained herein is provided for informational purposes only. All open jobs offered by Saputo Inc. and all companies, corporations, partnerships, limited partnerships and other entities controlled by Saputo Inc. (collectively, “Saputo”) on Saputo's web site are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a Saputo subsidiary, office or department, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Saputo attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Saputo is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family. Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.