INTERNSHIP DETAILS

Customer Advocate Winter Intern

CompanyAmetek, Inc.
LocationAurora
Work ModeOn Site
PostedNovember 11, 2026
Internship Information
Core Responsibilities
The intern will assist with managing customer inquiries, processing orders, and maintaining accurate records in CRM systems. They will also collaborate with internal teams and sales representatives to resolve customer issues and prepare quotes.
Internship Type
full time
Company Size
6270
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales of approximately $9.0 billion. AMETEK is a leading global provider of industrial technology solutions with approximately 22,500 colleagues across our global network of operating, sales, service, and support locations in 34 countries around the world. Our mission is to solve our customers' most complex challenges with differentiated technology solutions. The AMETEK Growth Model is embedded within our culture and is made up of our four growth strategies – Operational Excellence, Technology Innovation, Global and Market Expansion, and Strategic Acquisitions. These growth strategies are complemented by a disciplined focus on cash generation, capital deployment, and talent development. Each element of our Growth Model reinforces the others, creating a powerful and scalable platform to drive long-term, sustainable growth. AMETEK consists of two operating groups, both with highly differentiated technology and leading positions in niche markets: • Electronic Instruments Group (EIG) – a leader in the design and manufacturing of advanced analytical, test and measurement instrumentation for aerospace, medical, power, energy, research and industrial markets. • Electromechanical Group (EMG) – a leader in the design and manufacturing of highly engineered medical components and devices, automation solutions, thermal management systems, specialty metals and electrical interconnects.
About the Role

 

Come Work With Us!

 
Are you interested in gaining hands-on experience while pursuing your college degree? If you’re eager to build professional communication skills, learn customer service fundamentals, and gain exposure to real-world business systems, this internship is a great opportunity to grow your confidence and capabilities. Interns will work closely with experienced team members and receive training and guidance as they develop skills in customer interaction, problem-solving, and internal processes.

 

What You'll Do:

  • Assist with reviewing and managing incoming customer and internal requests
  • Support customer inquiries related to orders, documentation, and shipping timelines
  • Participate in handling customer phone calls and email correspondence with guidance
  • Communicate with sales representatives and internal teams to help resolve inquiries
  • Assist with preparing customer quotes using established tools and processes
  • Create and update customer records within internal systems (e.g., CRM software)
  • Maintain accurate documentation and assist with reports or tracking tools
  • Learn how customer concerns are evaluated and routed for resolution
  • Participate in team meetings, training sessions, and process discussions

 

Do You Have?..

  • Strong written and verbal communication skills
  • Basic math skills, including pricing and percentages
  • Working knowledge of Microsoft Word and Excel
  • Strong organizational skills and attention to detail
  • Professional attitude and willingness to learn new systems
Key Skills
Professional communicationCustomer serviceProblem-solvingMicrosoft WordMicrosoft ExcelCRM softwareData entryDocumentationReportingMath skillsOrganizational skillsAttention to detail
Categories
Customer Service & SupportAdministrative