INTERNSHIP DETAILS

Estágio em Customer Service

CompanyThales
LocationBarueri
Work ModeOn Site
PostedNovember 12, 2026
Internship Information
Core Responsibilities
The intern will assist the Customer Service team with daily operational tasks and act as a bridge between the team and other internal departments. Responsibilities include managing client requests, preparing daily reports, handling billing approvals, and performing audit protocols.
Internship Type
full time
Company Size
66322
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Thales (Euronext Paris: HO) is a global leader in advanced technologies for the Defence, Aerospace, and Cyber & Digital sectors. Its portfolio of innovative products and services addresses several major challenges: sovereignty, security, sustainability and inclusion. The Group invests more than €4 billion per year in Research & Development in key areas, particularly for critical environments, such as Artificial Intelligence, cybersecurity, quantum and cloud technologies. Thales has more than 83,000 employees in 68 countries. In 2024, the Group generated sales of €20.6 billion.
About the Role
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Estágio em Customer Service

 

Essa vaga é no modelo presencial na nossa unidade de Barueri.

 

Sumário 

Auxiliar a Equipe nas atividades operacionais diárias,visando seu desenvolimento e crescimento profissional, além da interação com as demais Equipes internas da empresa.


Principais Responsabilidades

  • Foco no cliente;
  • Foco na melhoria contínua;
  • Ser responsável por acompanhar as demandas solicitadas pelo time de Customer Service;
  • Ser a ponte entre o Time de Customer Service e as demais áreas internas da Empresa;
  • Ter responsabilidade com prazos;
  • Ter conhecimento das Ferramentas necessárias para desenvolvimento de suas atividades diárias: Oracle, PDM, Gmine;
  • Envio de relatórios diários aos clientes, quando necessário;
  • POAs/ SOAs;
  • Aprovação de faturamento com o cliente/ Envío de Faturamento para Analista de Faturamento.
  • Controle de saídas de planta (revisao da planilha da planta de Card Body) e protocolos de Processo de auditoría;
  • Criacao de Order Itens;

 

Qualificações 

  • Cursando ensino superior em Administração de Empresas, Comércio Exterior, Comunicação, Logistica etc.
  • Inglês intermediário.
  • Conhecimento de Pacote Office

 

 

O que oferecemos

Thales oferece um programa de benefícios para nossos estagiários que inclui:

  • Bolsa Auxilio
  • Convênio Médico
  • Vale Refeição
  • Vale Transporte
  • Wellhub

 

 

Why Join Us? 

Say HI and learn more about working at Thales click here. 

 

#LI-Onsite 

#LI-IP1

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
Key Skills
Customer ServiceOraclePDMGmineReportingBillingAuditingMicrosoft OfficeCommunicationLogisticsForeign TradeAdministration
Categories
Customer Service & SupportAdministrativeLogisticsTechnology
Benefits
StipendHealth InsuranceMeal VoucherTransportation VoucherWellhub